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Please use one of the following e-mail addresses when contacting the Sia Academy:

Accounts:

accounts@siaacademy.com

Information:

info@siaacademy.com

Sales:

sales@siaacademy.com

Tehuty 1.0 Support:

support@siaacademy.com

We will endeavour to respond to all enquiries within 24 hours

Our privacy policy is as follows:

1. What personal data do we collect? The personal data that we collect from you may include your name, email address, contact number, postal address, your purchasing activity and information that you may have given us when you initially contacted us to request information or place an order

2. When do we collect your personal data? When you make an enquiry or purchase products and services from us in person, online, over the phone or via a postal order form

 

3. How do we use your personal data? We use your personal data (1) to provide you with the information, products and services that you request or purchase from us (ie to complete orders from our website and deliver your products or services), (2) to communicate with you regarding those products and services that you purchase from us, (3) to respond to any questions and comments, and (4) to provide you with marketing material, on an occasional basis, via email (ie to advise of the publication of a new book, the availability of a new product on our website or a forthcoming course in ancient Egyptian studies).

 

4. Who do we share your personal data with? We will never sell any of your personal data to a third party.  The only time in which your personal data will be used by anyone other than Sia Academy is for the purposes of arranging a postal or courier delivery, when your name, address and email address will be supplied to Royal Mail or a courier service provider to enable your order to be delivered.

 

5. Your rights: You have a number of rights relating to your personal information and what happens to it. You are entitled to:

  • have your data processed in a fair, lawful and transparent way;
  • be informed about how your personal data is being used, an example being this privacy policy;
  • access personal data we hold about you;
  • require us to correct any mistakes in your personal data (for instance, you may have changed your name, postal address or email address);
  • require us to delete personal data concerning you in certain situations where there is no good reason for us to continue to process it; and
  • object at any time to the use of your personal data for direct marketing purposes.

 

You can read more about your rights, including the circumstances in which they apply, in the Guidance from the UK Information Commissioner’s Office (ICO) https://ico.org.uk/for-the-public.

 

6. Changing your preferences: If you no longer wish to be contacted by us about our products or services, or for other marketing purposes, you can amend your preferences or unsubscribe at any time by contacting us.

 

We wish to ensure that all the information that we hold for you is correct and up to date. If you find that the personal data we have about you is inaccurate or needs updating (for instance, you may have changed your name or address), then please contact us by email, so that we can correct it.

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